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If you change the domain administrator account password and this same account was used to install Backup Exec, you will need to make sure the SLA (see below) is updated as well or else the backup jobs may fail. This SLA is not the same as the account credentials that each individual backup exec service runs under.

The Backup Exec System Logon Account (SLA) is created on installation of Backup Exec. When the SLA is created, the username and password match the credentials provided during install for the Backup Exec Services credentials. The owner of the SLA is the Windows user that installed Backup Exec and is a common account by default. Common accounts are shared accounts that can be accessed by all users.

The Backup Exec System Logon Account may have access to most or all of the resources since it contains the Backup Exec Services credentials. In order to make Backup Exec more secure, the SLA can be changed to be a restricted account or can be deleted.

However, if the SLA is deleted, the jobs in which it is used may fail. If the SLA is deleted, it can be recreated by performing the steps given below:

1. Select the Network | Logon Accounts menu option. The Logon Account Management dialog box will appear (Figure 1).

Figure 1

2. Click on the System Account button on the right which will bring up the figure given below (Figure 2)

Figure 2

3. In the Edit Logon Credentials screen, enter the User name in the format <domain name>\<user name>

4. Select the This is my default Logon account check box and click OK

5. This will create the System Logon Account as shown below (Figure 3)

Figure 3